This document sets out the terms and conditions which shall be applicable to all Account(s)/ which are existing or may be opened any time in future with HDFC Bank Limited, Singapore branch (the “Bank”). The words "Client” “I”, “we”, “our” and “my" refer to the person(s) who open the accounts and shall each include both singular and plural. The terms and conditions shall bind each one individually or any one or more or all of them collectively and all agreements, obligations and liabilities of the customers are joint and several. The ”Bank” refers to HDFC Bank Limited, a banking company incorporated in India under the Companies Act,1956 and its branch in Singapore. The word "Account(s)" means and includes Call Accounts and / or term deposits. The word “non-banking day” refers to a day when the Bank or the country in the currency of which the Account is opened is closed for business to the general public. Headings in this Agreement are inserted for convenience only and shall not affect the construction of this Agreement. Any appendices attached hereto shall form an integral part of this Agreement.
1. GENERAL PROVISIONS: APPLICABLE TO ALL ACCOUNT(S)
- I agree to abide by the Bank's terms and conditions set out below (the “Terms & Conditions”) and rules in force and the changes thereto from time to time relating to my account. I also acknowledge and agree that Bank reserves the right to modify the Terms & Conditions at any time, and the Bank will communicate any such changes to me, within 15 days of implementing the same, by electronic mail or such other mode as the Bank may deem fit.
- I agree that the opening and maintenance of the account is subject to applicable laws in Singapore, and I agree to abide by these rules and regulations as amended or introduced from time to time. I hereby authorise the Bank to do all such things as the Bank deems necessary to comply with such applicable laws, any requirement or order or direction by any court, any applicable governmental or judicial authority or any applicable regulator and/or any other authority in any jurisdiction.
- I agree that the Bank will be at liberty to close my account at any time ’without assigning any reasons therefor without prior notice and I shall not hold the Bank responsible for any loss or damage suffered thereby. Such termination shall not affect any antecedent rights or liabilities of the parties.
- I agree that the Bank can at its sole discretion, amend any of the services/facilities given in my account either wholly or partially at any time by giving to me at least 30 days’ notice and / or provide an option to me to switch to other services/facilities.
- I agree and undertake to notify the bank as soon as practicable if there is a change in any information which I have provided to the bank. I agree that in case I have not informed the bank about the same, then I shall be responsible for any liability arising out of the same and any non-receipt of communication/account statements or the same being delivered at my old address.
- I agree that all instructions relating to my account will be issued to the Bank by physical letter, telephone, facsimile, electronic mail and/or by other telecommunications processes or electronic modes of communication acceptable to the Bank (the “Communication Modes”). I authorise the Bank to accept and act upon instructions given in the Communication Modes, and I agree that the Bank is entitled and authorised to treat all such instructions as fully authorised by and binding upon me and the Bank may take such steps in connection with or in reliance upon such instructions as it may consider appropriate and shall have no responsibility for determining the authenticity of any instructions given or purported to be given by me, as the case may be, or the identity or authority of the person giving or purporting to give any instruction and regardless of the circumstances prevailing at the time of such instructions or the nature or amount of the relevant Account, services, facilities or transaction involved, as the case may be. I further agree that all risks in relation to any delays, discrepancies, errors, ambiguities, lack of clarity, misunderstanding, mistakes, mutilations, duplications and/or omissions in respect of the instructions, whether as a result of any delay, error, loss, interruption, breakdown, malfunction or failure in the delivery or transmission of the instructions or in respect of any mode, manner or facility through which the instructions were or were to be delivered or transmitted, any failure on my part to observe the procedure stipulated by the Bank for the giving of the instructions and/or any confirmation in writing being taken as constituting new Instructions or otherwise, shall be borne by me.
- I agree that the Bank is under no obligation to act upon any such instructions issued in clause 1.6 above and may refuse to act upon such instructions (in whole or in part) in its discretion without having to furnish any reason whatsoever, including, without limitation, instructions relating to the closure, termination, partial withdrawal or rollover of maturity date of an account, or where there are insufficient funds or assets in any of the Client’s accounts with the Bank and shall be entitled to seek verification or require further action from me prior to acting upon such instructions. In the event that the Bank declines to act as aforesaid, it shall notify me accordingly. The Bank shall not be liable to me or any third party for any delay, refusal or failure in carrying out instructions. The Bank shall be entitled (but not bound) to construe and execute any instructions that are vague, unclear, incomplete or illegible in the manner in which it is understood by the Bank. The Bank shall not be liable for or in respect of such instructions carried out or acted upon by the Bank arising from or in connection with any error or misunderstanding or lack of clarity in the terms of such instructions.
- I authorise the Bank, as it may deem fit in its discretion, to disclose all instructions to its head offices, branches, related corporations, subsidiaries, affiliates, counterparties, service providers, regulators and/or other authorities or where the Bank is required by law and/or regulation or the request of any judicial, government or regulatory authority.
- I agree to the Bank notifying me/us about all products or services offered by the Bank periodically to us either by e-mail, letter or pamphlets.
- I agree to authorize the Bank to grant advances, loan or other banking facilities or accommodation for any of my sole/joint accounts, and by way of security to accept as duly signed or executed on my behalf any document creation or evidencing any charge, mortgage, pledge or lien over or in respect of any securities, deeds documents or other property whatsoever from time to time in the Banks possession for my sole/joint account whether by way of security, safe custody or otherwise.
- I agree to authorise and request the Bank enter into interest rate transactions, currency exchange, credit derivatives transactions or equity linked deposits including ( without limitation) dealing in spot and forward rate exchange contract, foreign currency, futures, option, forward rate arrangement, swap and any other foreign exchange or interest rate hedging arrangement, equity swaps , equity options, credit-linked notes, equity linked deposits and such other instrument as are similar to or derived from any of the foregoing which the Bank may offer and which I may request from time to time of any type or natures whatsoever on such terms and conditions as are then current or as may be stipulated by the Bank from time to time.
- I agree that I shall be liable to pay all charges, fees, interest and costs wherever applicable, which the Bank may levy with respect to my account or any transaction or services rendered and the same may be recovered by the Bank.
- I agree that I shall not give any compensation in cash or in kind, in any manner, to any official of the Bank before or at the time of opening an account or at any time thereafter for carrying out any transaction with the Bank or otherwise.
- I agree that the Bank will send to me communications / letters etc. through courier / messenger / mail or through any other mode at its discretion and the Bank shall not be liable for any delay arising there from. The Bank shall also not be responsible for any unauthorized interception of e-mail or any other communication through whatever mode to or from the Bank. Save as otherwise provided in these terms and conditions, any demand or communication made by the Bank under these terms and conditions shall be made at the address given by me (or such other address as I shall notify the Bank from time to time) and, if posted, shall be deemed to have been served on me on the date of posting.
- I agree that the Bank shall have the right to require me to submit additional documentation in future to fulfil any additional/ new KYC / AML guidelines or regulatory requirements. I agree that I shall ensure compliance of the same. I agree that in case of non-compliance, the bank reserves the right to freeze or close my account.
- 1.14 I agree that an account may (subject to the Bank’s discretion) be opened for a Minor only on a joint basis where the other joint account holder is the parent or legal guardian of the Minor. Such account shall be subject to the imposition of any additional conditions and/or restrictions that the Bank in its sole discretion considers appropriate, including as to the operation of the account and/or the availability of services. The parent or legal guardian shall at all times be responsible for all Instructions given by the Minor in relation to such Joint Account and for ensuring the Minor’s compliance with this Agreement and/or any other applicable agreement, until the Minor attains majority. I The parent or legal guardian agrees to indemnify the Bank against the claim of above Minor for any withdrawal/transactions made by him in the Minor's account.
- 1.15 I agree that the Bank shall not be liable for any damages, losses (direct or indirect) whatsoever, due to disruption or non-availability of any of services/facilities by reason of technical fault/error or any failure in telecommunication network or any error in any software or hardware systems beyond the control of the Bank.
- I agree that my Transactions may only be processed normally during banking hours at the Bank.
- I agree that while the Bank maintains strict confidentiality in all matters relating to customer’s account(s) and business, it is agreed and understood that the Bank may:
i. Disclose any information relating to my account(s) and business to any branch or office of the Bank or associated and affiliated companies;
ii. Outsource any of the functions of the Bank to another office of the Bank in any other jurisdiction;
iii. Disclose any information if required to do so by an order of a competent court or regulatory authority
iv. Disclose any information if required for participation in any telecommunication or electronic clearing network
v. Disclose any information if required for credit rating by recognized credit rating agencies or to credit information bureaus; vi. Disclose any information for fraud prevention purposes;
vii. Disclose any information to any person or organisation whether in Singapore or elsewhere which is engaged by the Bank, or engaged as a sub-contractor by such person or organisation, for the purpose of performing or in connection with the performance of services or operational functions of the Bank where such services or operational functions have been outsourced; and
viii. Disclose any information to any persons to whom disclosure is considered by the Bank in its sole and absolute discretion to be necessary, desirable or expedient.
- I have received, read, understood and accepted the terms and conditions set out in these Terms and Conditions, the Client Agreement, and any other terms and conditions as may be prescribed by the Bank that apply to the Account and any services to be provided by the Bank.
- Force Majeure: I agree that the Bank shall not be liable if any transaction does not fructify or may not be completed or for any failure on part of the Bank to perform any of its obligations under these Terms and Conditions or those applicable specifically to its services/facilities if performance is prevented, hindered or delayed by a Force Majeure Event and in such case its obligations shall be suspended for so long as the Force Majeure Event continues. "Force Majeure Event" means any event due to any cause beyond the reasonable control of the Bank, including without limitations, unavailability of any communication systems, breach, or virus in the processes or payment or delivery mechanism, sabotage, fire, flood, explosion, nuclear or natural catastrophes, pandemic, epidemic, acts of god, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorised access to computer data and storage devices, computer crashes, malfunctioning in the computer terminal or the systems getting affected by any malicious, destructive or corrupting code or program, mechanical or technical errors/failures or power shut down, faults or failures in telecommunication etc.
- Indemnity: I agree that I shall indemnify and hold the Bank harmless against all actions, claims, demands, proceedings, losses, damages, costs, charges and expenses whatsoever which the Bank may at any time incur, sustain, suffer or be put to as a consequence of or by reason of or arising out of providing any of the services or due to any negligence/mistake/misconduct on my/our part or breach or non-compliance by me/us of any of the Terms and Conditions relating to any of the services or by reason of the Bank in good faith taking or refusing to take action or partially taking action or so acting whether wrongly or mistakenly on any instruction given by me.
- Right of Lien/Set off: I hereby grant and confirm the existence of the right of lien and set-off with the Bank, which the Bank may at any time without prejudice to any of its specific rights under any other agreements with me, at its sole discretion and without notice to me utilize to set-off or appropriate any moneys belonging to me and lying/deposited with the Bank or due by the Bank to me, or liquidate by private or public sale any of my assets and set-off or appropriate the proceeds from such sale, towards any of the dues payable by me to the Bank.
- Miscellaneous: I agree that failure to enforce any rights conferred by these Terms and Conditions or any law shall not be deemed to be a waiver of any such rights or operate so as to affect the exercise or enforcement thereof at any subsequent time.
- In case I am a foreign national, I confirm that I have verified the local applicable rules and regulations for investments in offshore products and have complied with the same.
- I hereby represent, warrant and undertake that:
- I have read, fully understood and have accepted these Terms & Conditions based on my own judgement and not in reliance on any representation or statement of the Bank or any of its servants, employees, nominees, directors and agents;
- I have full legal capacity, authority and power to accept and agree to these Terms & Conditions, to open or allow the Bank to open, to maintain and/or continue to maintain all Account(s) from time to time opened and/or maintained and/or continued to be maintained with the Bank, to enter into all transactions contemplated by these Terms & Conditions and the Client Agreement, such that any further transactions will constitute a legally binding and enforceable obligation of mine, to perform these obligations and to give the Bank any instructions that may be given from time to time;
- I am not bankrupt or financially insolvent and no steps are being or have been taken to appoint a trustee in bankruptcy or receiver or receiver and manager or judicial manager or liquidator or other similar person over me or my assets;
- all authorisations, consents, licences or approvals (whether under any applicable laws or otherwise) required to accept and agree to these Terms & Conditions, to open or allow the Bank to open, to maintain and/or continue to maintain and/or to allow the Bank to open all Account(s) from time to time opened and/or maintained and/or continued to be maintained with the Bank, to enter into all transactions contemplated by these Terms & Conditions such that any further transactions will constitute a legally binding and enforceable obligation of mine, to perform these obligations and to give the Bank any instructions that may be given from time to time have been obtained and would be maintained in full force and effect;
- I am acting as principal and not as an agent for any person and except for any security or encumbrance created in favour of the Bank, I am and will remain the legal and beneficial owner of all cash and assets of any kind whatsoever held by the Bank for me and no person other than me has or will have or acquire any beneficial or other interest in or security or other rights over any Account and/or over any cash or assets of any kind whatsoever held by the Bank for me without the prior written consent of the Bank;
- all information provided by me to the Bank, including but not limited to all information provided for the purpose of opening an Account with the Bank is true, accurate and complete and if and when there is any change in such information, I will update the Bank in accordance with clause 1.5 above; and
- I will comply at all times with all laws, regulations, and regulatory policy of any jurisdiction binding upon or applicable to me in connection with any of the services provided to me by the Bank, the operation and maintenance of my Account(s) and my entry into any transactions pursuant to these Terms & Conditions.
The representations, warranties and undertakings in this clause 1.26 will be deemed repeated whenever any instruction is given to the Bank, any of my accounts are established or opened and any cash, asset or instrument is deposited or received by the Bank for me or any service is utilised by me and on each day so long as any of the Bank’s rights or my liabilities under these Terms & Conditions remain to be exercised and discharged to the Bank’s satisfaction.
- I agree that the Bank may, as the Bank deems fit, comply with:
- any applicable laws including but not limited to applicable statutes, enactments or acts of any legislative body, laws, ordinances, rules, bye-laws, regulations, notifications, guidelines, policies, directions, directives and orders and any modifications or re-enactments thereof issued by any governmental authority including but not limited to the Government of India, Reserve Bank of India, Kingdom of Bahrain, Central Bank of Bahrain, Government of UAE, Central Bank of UAE, Dubai Financial Services Authority, Government of Hong Kong, Hong Kong Monetary Authority, Securities and Futures Commission Hong Kong, Government of Singapore, Monetary Authority of Singapore, International Financial Services Centres Authority India;
- sanctions regimes of United Nations, Office of Foreign Assets Control, U.S. Department of the Treasury, European Union, UK HM Treasury, India, Bahrain, Singapore and/or any other country (collectively, “Sanctions”);
- any order of a competent court, any agreement between the Bank and any government and regulatory authorities or any agreement or treaty between any government and regulatory authorities (in each case, whether local or foreign).
- I agree that the Bank shall not be responsible or liable for any actions, claims, demands, proceedings, losses, damages, costs, charges and expenses whatsoever which the Client or any other party may at any time incur, sustain, suffer or be put to as a consequence of or by reason of or arising out of or in connection with any action taken by the Bank which in the sole opinion of the Bank is deemed necessary including but not restricted to any disclosure made by the Bank pursuant to a requirement or order or direction by any applicable governmental authority or any applicable regulator and/or any other authority in any jurisdiction or pursuant to compliance with any Sanctions.
- I agree that the Bank may take such measure/s, in its sole discretion, to comply with the foregoing including but not limited to: (A) suspension or freezing or blocking of my Account, blocking of my transactions and/or putting my Account and/or any transactions on hold; (B) closure of my Account and/or termination of my banking facilities as availed from the Bank; (C) suspension or termination of my use of any products or services or accounts of the Bank, held in any currency; and/or (D) such other steps and/or actions as the Bank may deem necessary to comply with any applicable laws.
2. Conditions applicable to Term Deposits [R&T: This term Offshore Deposit is not defined in this agreement – please clarify what it is intended to refer to and why it is considered as “offshore”?]
3. Conditions applicable to Call Accounts:
- I agree that Call Accounts shall at all times be maintained by me with credit balance and no overdraft facility will be permitted by the Bank. I agree that in the event the account is overdrawn for any reason whatsoever the Bank reserves the right to set off this amount against any credit lying in any of my accounts without giving any notice to me. The bank further reserves the right to charge an interest based on the amount and period which the account is overdrawn.
- I agree that the Call Account can only be opened in such manner as the Bank may stipulate from time to time.
- I agree that the Call Account and amounts lying to the credit therein are non-transferable and no right, title or interest therein or any part thereof can be transferred or secured by me to or in favour of any person without the prior written consent of the Bank.
- I agree that the Bank reserves the right to impose service charges on Call Accounts and the services in connection therewith as may be determined by the Bank in its sole discretion including without limitation any charges which may be permitted or suggested pursuant to the rules of any regulatory body or organisation of which the Bank is a member. I permit the bank to debit the relevant account(s) in accordance with the Bank’s normal banking procedures. Such charges are not refundable upon termination of any or all of my account(s)
- I agree that for the avoidance of doubt the balances lying to the credit of Call Account shall also be subject to the provisions of Banker's Lien and Right of Set Off.
- I agree that the Bank has the right to freeze the Call Account or to impose dormant status on the account without any notice to me if the account is not transacted for a period of 2 years from the date of opening of account or the last transaction whichever is later (excludes system generated transactions like credit interest, debit interest). I agree that the account will be activated only after furnishing of the required KYC / AML documents subject to the satisfaction of the Bank
- I agree that the Bank has authority to debit the Call Accounts to recover any amount credited erroneously
- I agree that I will be liable for any loan or other facilities arising in connection with any of Call Account and I hereby authorize the Bank to debit any such account(s) with all or any interest (including compound interest), commission or other banking charges, costs and expenses (including any legal costs) incurred in connection therewith at such rates as may be determined by the Bank from time to time in its absolute discretion. I will also pay to the Bank any such amounts, in a manner and, at such times, as may be required by the Bank in its absolute discretion.
- I agree that any and all amounts credited to the above account(s) while any loan or any other banking facilities in connection therewith is current shall firstly be applied by the Bank to reduce any interest (including compound interest), payable until the interest is paid in full. Then and only then shall any such amounts so credited be applied to reduce the principal amount of any such loan or any other banking facilities.
- I agree that there can be risks associated with any account(s) denominated in foreign currency. Accordingly, I accept that I am solely responsible for all such risks and any costs and expenses howsoever arising (including without limitation, those arising from any international or domestic legal or regulatory restrictions including but not limited to the Bank’s decision in good faith to suspend or terminate operations in Singapore) in respect of any such account(s). Withdrawals or dealings on any such account(s) are also subject to the relevant currency being available at the Bank’s relevant branch. Conversion from one currency to another shall be at the rate of exchange as determined by the Bank (in its absolute discretion) from time to time.
- I understand that the Bank will send or deliver to me a statement of account(s) at least once a month (save in respect of any account(s) that has, in the sole option of the Bank, been inactive for a period of one year or more, such statement of account(s) will be sent or delivered by the Bank annually) or in each case at such other intervals as may be agreed between the Bank and us from time to time and I agree that I am solely responsible for promptly examining all entries thereon and that I must give the Bank written notice within 14 days of the date of the relevant statement of any discrepancy that I believe exists between any such statement and my own records. In the absence of any such notice from me, I shall be deemed to have agreed and certified conclusively (for all purposes) the correctness of the relevant statement of account.
I agree in the event my passport or other identification document expires, I will submit an updated copy of the same to the Bank within a period of 3 months from the date of expiry of the passport or other identification document, or any other period which the Bank decides, failing which my account will be frozen (such that no transactions, whether credit or debt, may be performed) until the Bank receives a updated copy of the passport.
4. Other provisions:
5. FATCA/Foreign Tax laws
I understand and agree that:
Under FATCA/ Foreign Tax laws towards compliance with tax information sharing laws, such as FATCA, the Bank would be required to seek additional personal, tax and beneficial owner information and certain certifications and documentation from its account holders. Such information may be sought either at the time of account opening or any time subsequently. In certain circumstances (including if the Bank does not receive a valid declaration from its customers) the Bank may be obliged to share information on such accounts with relevant tax authorities. If the customer has any questions about his/her tax residency, then he/she would have to contact his/her tax advisor. Should there be any change in any information provided by the customer, he/she should ensure to advise the Bank promptly, i.e., within 30 days. Towards compliance with such laws, the Bank may also be required to provide information to any institutions such as withholding agents for the purpose of ensuring appropriate withholding from the account or any proceeds in relation thereto. As may be required by domestic or overseas regulators/ tax authorities, the Bank may also be constrained to withhold and pay out any sums from the customer’s account or close or suspend the customer’s account(s). Neither the Bank nor any other member of the HDFC Group shall be responsible to the customer or any third party for any loss incurred as a result of the Bank or any other member of the HDFC Group taking the actions set out in this clause. The customer can also find out more, including a list of jurisdictions that have signed agreements to automatically exchange information, along with details about the information being requested, on the OECD automatic exchange of information.
Declaration under FATCA / CRS / Foreign Tax laws
I acknowledge and agree that the information contained in this form is collected and may be kept by the financial institution for the purpose of automatic exchange of financial account information. I certify that I am the account holder / I am authorized to sign for the account holder of all the account(s) to which this form relates.
I undertake to advise HDFC Bank of any change in circumstances which affects the tax residency status of the individual identified in Part I of this form or causes the information contained herein to become incorrect, and to provide HDFC Bank with a suitably updated self-certification form within 30 days of such change in circumstances.
Signed and delivered by/ for and on behalf of the Client in token of and in witness of them having read (and/or being explained), verified, understood, irrevocably agreed to, accepted, confirmed and declared all the clauses viz. [1 to 5] on all the page numbers [1 to 11] of these Terms & Conditions, all contents thereof including all the terms and conditions contained therein, and having authenticated accuracy and correctness of the same.
Date ___________________________
Client’s Name ________________________________________________________________________________________
Client’s Signature ____________________________